What is iziSHOP?

iziSHOP is a new-generation mobile shopping service that allows you purchasing via mobile phone using credit or debit card. Forget standing in line and arrange everything conveniently and "izi"-ly on the go!

Who can use it?

iziSHOP is available for both domestic and foreign mobile users. Neither you need a contract, nor a prepaid account to join iziSHOP. You need only a Java-capable mobile phone and a Visa or MasterCard to use iziSHOP for your mobile shopping.

How to register?

First, you need to install iziSHOP Java application on your mobile phone. It takes only a few steps and about 2-3 minutes. As the result of the installation iziSHOP became a new menu item in "Applications" and you can purchase anytime via your mobile.

How can I shop ?

Select Shopping on the main menu, choose the desired products or services, then follow the instructions. Our selection is continually growing, so visit iziSHOP regularly. Perhaps next time you will purchase a highway vignette, pay for parking, a train ticket or bus pass, medical visit fee, newspaper subscription or your family's theatre tickets.

How can I pay?

You will have to enter your 16-digit card number, the card expiration date and the 3-digit code into your mobile phone. Your payments will be charged on your credit or debit card and not on your phone bill, which ensures the highest spending limit. If you prefer, iziSHOP can securely store your Card data on your mobile phone. This way you only need to remember a simple PIN when initiating payments instead of entering all your Card data. If you have lost your telephone, iziSHOP cannot be used by any unauthorized person.

What phones are suitable?

In order to use iziSHOP, you either have to download a Java or Android application on your mobile or use simply the internet browser. If you are uncertain about your telephone’s capabilities, ask your mobile provider or telephone sales personnel. If your telephone was purchased in the last 5-6 years, it most likely has the capabilities to run iziSHOP.

What are the expenses?

If you have a WAP subscription with your mobile operator, iziSHOP usage will not cost you any extra. If you do not have a WAP subscription, you will be charged the basic GPRS fee by your operator. This fee in Hungary is about EUR 0,003-0,006 per iziSHOP session.

Network connection necessary?

Yes, GPRS connection is necessary. However, no subscription, but only GPRS service activation is needed. A purchase If you do not have a WAP subscription, you will be charged the basic GPRS fee by your operator. This fee in Hungary is about EUR 0,02-0,04 per iziSHOP session. Egy vásárlás hálózati költsége így mindössze csupán 1 és 10 Ft között alakul, tarifától és mobil szolgáltatótól függően. Amennyiben Ön egyéb célokra is használni kívánja a WAP-ot, figyelmébe ajánljuk, hogy már havi 300 Ft-tól elő lehet fizetni, mely esetben Önnek az iziSHOP használata teljesen díjmentes lesz.

Purchasing on the web

iziSHOP allows you to shop on the web too at www.izishop.hu. To logon to the website, you simply need to enter your telephone number and the password that you received when initiating the iziSHOP mobile service.

What is the password good for?

Using your iziSHOP password, you may shop on the Web at www.izishop.hu. Attention: The password is not the same as the iziSHOP PIN code, which is used to save card data to the mobile phone in order to ensure rapid payment via your mobile phone.

Accepted bank cards

iziSHOP accepts any kind of embossed or electronic credit or debit cards from Visa and MasterCard. Click here for details.

The Partner Bank and Payment Provider for iziSHOP is CIB Bank.

Payment acknowledgement

Each payment transaction in iziSHOP generates an acknowledgement. Successful transactions generate a transaction ID and a permit number. This data can be accessed at any time in "Receipts" on the Main Page. If a payment transaction failed a short error message is generated. For more details about Card transactions and Transaction errors you can contact the customer service of your card issuer bank.

Do I get a receipt?

Yes. After each payment you will get an acknowledgement from CIB Bank. In the case of a successful transaction you will also receive a complete electronic receipt on your mobile phone. The electronic receipts are transmitted through secure GPRS connection (and NOT via SMS) to your mobile phone, which are also archived at the iziSHOP central server. If you lost or replaced your mobile phone, your earlier receipts nevertheless will be available on your new device, given you install iziSHOP and keep your original phone number.

Can I get an invoice ?

Yes. You can request an invoice after each purchase by clicking on the "invoice" link at the end of your electronic receipt. You will have to enter your company information and we will mail you the invoice in a few days. iziSHOP will store your company information so that the next time you request an invoice it will be processed more quickly.

Payment using company phone ?

You can make private payments even using your company phone, since all payments in iziSHOP are charged on your credit card and not on your phone bill.

Hedz Hungary, Ltd.

Hedz Hungary, Ltd. is a software technology company focusing on the development of proprietary, new-generation mobile banking, mobile payment and mobile commerce solutions and services. iziSHOP is one of the latest services of Hedz that is likely to revolutionize the mobile commerce market. iziSHOP not only reaches the broadest market of consumers with its convenient services, but it will also change the way we do our shopping in the future.

CIB Bank

CIB Bank is a member of Intesa Sanpaolo Group, one of the largest Banks in Italy. The CIB Bank united Inter-Europa Bank was the first bank in Hungary to enter the e-commerce market. Inter-Europa Bank was at the forefront of secure online payment services since 1999. CIB Bank provides electronic bank card acceptance services for the largest e-merchants in Hungary.

Security of payments

Your payment information, protected by a 128-bit HTTPS connection, is directly forwarded to CIB Bank, our Partner Bank. iziSHOP security is based on the separation of product order data and payment information. While product order is transfered to our Merchants, credit card data is directly transmitted to our Partner Bank, CIB Bank.

Saving credit card data on the telephone?

You can securely store your Card data on your telephone for your convenience! If you store your Card data on your telephone, your future payments can be much more easily completed. In this case, you will only have to enter your iziSHOP PIN instead of re-entering all the Card data. Your Card data will be encrypted and stored securely on your telephone. So even if you lose your telephone, only your iziSHOP PIN can restore your Card data.

Lost or stolen phone?

Bank card information is secure, as it can only be accessed using the iziSHOP PIN code. If the PIN code is entered incorrectly multiple times, iziSHOP erases all data and further payments can only be made if bank card information is provided again.

Nokia

In general, there are two main causes of connection errors:

1. There is no proper WAP/Internet connection set up on the phone Details >
2. WAP/Internet connection is properly set up, however, Java applications cannot access it. Details >

If you need further assistance, do not hesitate to write us!

Nokia

If you did not succeed to properly setup your WAP/Internet connection on your mobile, you can get the proper settings via configuration SMS for free from your phone manufacturer or from your mobile operator via SMS:

Pannon (HU)|T-mobile (HU)|Vodafone (HU)

Activate the new operator settings received via SMS.

1. Under Menu > Settings > Configuration settings > Personal configuration settings select the configuration received via SMS, then click on Option > Set as default
2. Step back to Configuration settings and set the following: Default configuration settings: [name of the received configuration]
3. Configuration settings > Activate default in all application

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Nokia

Please follow the steps below

1. Under Menu > Settings > Configuration settings set the following: Default configuration settings: [name of the received configuration]
2. Configuration settings > Activate default in all application

If the connection problem still exists, please click here.

< Back

Sony Ericsson

In general, there are two main causes of connection errors:

1. There is no proper WAP/Internet connection set up on the phone Details >
2. WAP/Internet connection is properly set up, however, Java applications cannot access it. Details >

If you need further assistance, do not hesitate to write us!

Sony Ericsson

If you did not succeed to properly setup your WAP/Internet connection on your mobile, you can get the proper settings via configuration SMS for free from your phone manufacturer or from your mobile operator.

Pannon (HU)|T-mobile (HU)|Vodafone (HU)

Activate the new operator settings received via SMS.

1. Menu > Settings > Connectivity > Internet settings > Settings for Java select the operator configuration received via SMS
2. If necessary, please set up the following items as well: Applications > iziSHOP > More > Permissons > Internet access > Ask once

< Back

Sony Ericsson

Please follow the steps below

1. Menu > Settings > Connectivity > Internet settings > Settings for Java select the right configuration received via SMS
2. If necessary, please set up the following items as well: Applications > iziSHOP > More > Permissons > Internet access > Ask once

If the connection problem still exists, please click here.

< Back

Motorola

In general, there are two main causes of connection errors:

1. There is no proper WAP/Internet connection set up on the phone Details >
2. WAP/Internet connection is properly set up, however, Java applications cannot access it. Details >

If you need further assistance, do not hesitate to write us!

Motorola

If you did not succeed to properly setup WAP/Internet configuration on your mobile, get free operator settings from your phone manufacturer or from your mobile operator in SMS:

Pannon (HU)|T-mobile (HU)|Vodafone (HU)

Activate the new operator settings received via SMS.

1. Read > Update > Enter Authentication PIN The authentication code supplied on the web page.
2. Menu > WebAccess > Web Sessions > New WAP connection Press Menu button and Set Default

< Back

Motorola

Please follow the steps below

1. Menu > WebAccess > Web Sessions > New WAP connection Press Menu button and Set Default

If the connection problem still exists, please click here.

< Back

Windows ME

1. Download of iziSHOP application failed Details >
2. Did you fail to connect to WAP/Internet? Details >

If you need further assistance, do not hesitate to write us!

Windows ME

If the Midlet Manager does not start after clicking on Download at our wap site, there is probably no Java environment (J2ME JVM) on your phone. Please check if you have Midlet Manager application. If not, we suggest that you download one of the numerious free Midlet Manager applications available on the Internet.

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Windows ME

By description published at www.mobilarena.hu:

1. Under Start > Settings > Connections > Advanced > Select Network select MyISP from Programs that automatically connect to the Internet should connect using list. Other fields must remain empty.
2. Create a modem under MyISP > New > General and enter a name for it. Click to Modem > New and enter a name for the connection. We suggest to use the name of the modem without "space" characters: eg. Use VodaNET instead of Voda NET.
3. Select a modem > Connection Type > Cellular Line (GPRS)

Windows ME

4. Fill out this section according to your mobile operator:

Windows ME

5. Click to Edit and turn on the two check-boxes (This network connects to the Internet and it uses a proxy server to connect to the Internet), then click Advanced. Fill out the wap section according to your operator:

6. Check that under Network Management the new profile is on the "Programs that automatically connect to the Internet should using" list.

< Back

Other Phones

In general, there are two main causes of connection errors:

1. There is no proper WAP/Internet connection set up on the phone Details >
2. WAP/Internet connection is properly set up, however, Java applications cannot access it. Details >

If you need further assistance, do not hesitate to write us!

Other Phones

If you did not succeed to setup WAP/Internet configuration on your mobile, you can get settings from your mobile operator via SMS for free:

Pannon (HU)|T-mobile (HU)|Vodafone (HU)

Please follow the steps below

You may need to enable WAP/Internet connection for Java applications. In most cases, you can do this under Phone settings, Java applications or Network connectivity.

< Back

Other Phones

WAP/Internet connection should also be enabled for Java applications. In most cases, you can do this under Phone settings, Java applications or Network connectivity.

If the connection problem still exists, please click here.

< Back

Internet connection instead of WAP

Pre-paid WAP traffic within the T-mobile and Vodafone systems in Hungary pass through proxies. Certain handsets (typically in the case of Nokia telephones) do not allow the proxy to be given in the Java applications or in the telephone's configuration settings. In this situation, we advise requesting an Internet package that does not require pre-payment from your service provider. This change should not incur any charges. At present, the following packages are available:

Pannon: Mobil Internet Start
T-mobile: Net Start
Vodafone: Vodafone Start

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Software upgrade

Often updating software can help. Our company does not take any responsibility for problems that result from software updates!

Try another phone

If the problem persists, we advise trying to download iziSHOP to a different handset.

Forgot password?

If you forgot your password for website log-in, please give a new password with the help of iziSHOP mobile application!

Necessary steps:

1. Start iziSHOP application on your mobile
2. Select Informations > Forgot your password?
3. Follow the instructions of the appearing page

Can not find the received registration SMS?

With certain types of handsets (such as the Nokia telephones) the registration text message can be found under Browser > Service provider messages . If the text message registration is unsuccessful, please choose the download via WAP option on the wap.izishop.hu page.